Frequently asked questions

General information about our platform

What is auto-invest?

Auto-invest permits you to set rules for the platform to be used as the basis for all automated future investments. After you have set your preferred rules (e.g. remaining term, interest, investment amount, etc.) our system will automatically make investments matching your rule set once they become available on the primary market. Auto-invest settings can be easily changed or stopped at any time by accessing your investor profile. Auto-invest allows you to save time and make the investment process more effective but does not exclude an opportunity to make manual investments in parallel. You can also diversify your investments by creating several auto-invest portfolios.

How to create an auto-invest portfolio?

To create an auto-invest portfolio you need to access your Investor Profile and navigate to section “Auto invest”. In this section, you are able to create an auto-invest portfolio by defining your investment rules that suit your risk threshold. The newly created auto-invest portfolio will appear in your profile's “Auto invest” section where you will be able to edit, activate/deactivate or delete it at any time.

Can I also invest manually if I have an auto-invest portfolio?

Yes, you are also able to make manual investments in parallel with an active auto-invest portfolio.

Can I cancel my auto-invest portfolio?

Yes, your auto-invest portfolio can be deactivated at any time. Don’t worry, your rules set will be saved on your “Investor Profile”. If existing auto-invest portfolio no longer meets your needs it can be easily deleted.

Why are some funds left uninvested?

There can be a number of reasons why your auto-invest profile is not working the way you want it to. Let’s start with some criteria to pay attention to when creating an auto-invest:

1. Make sure your auto-invest size is set accordingly. If you have set your auto-invest portfolio size to EUR 1000, and have EUR 2000 in the account that you are ready to invest, increase the auto-invest size to EUR 2000 or create another auto-invest to cover the amount.

2. If your maximum remaining term parameter is below 183 days, you may be missing on investments, because they are fully funded within first days.

3. Make sure your interest rate range corresponds to our current investment offer.

4. Make sure your auto-invest profile is active. You can check the status of your auto-invest in your investor profile, section Invest > Auto Invest.

All other criteria you can set in your auto-invest profile are purely up to you. The more freedom you give to your auto-invest, the more investment opportunities you will get.

However, there can still be cases when everything has been set right for your auto investing buddy, but it still has not cached any investments. This may happen because our auto-invest algorithm was developed to serve as many investors as it can so that every investor gets a fair chance of investment opportunities. If you see that there are available investments for your set criteria, but your auto-invest hasn’t made investments yet – be patient, it will start soon, or take a chance to make some manual investments.

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Return consists of two component compensation model - 11% interest paid on the monthly basis and 2% paid at the loan maturity reaching the total return of 13%.
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Return consists of two component compensation model - 9% interest paid on the monthly basis and 2% paid at the loan maturity reaching the total return of 11%.
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This particular business loan allows early exit from the investment taking into account specific annual interest rate calculation terms. Early exit options and respective annual interest rates are listed below. Early exit from the investment can be requested by pressing EARLY EXIT button available in this particular business loan profile. Invested principal and earned interest returns to investor account after selected notice period.

Reason for withdrawal from the agreement Prior notice period Guaranteed annual interest rate (paid on monthly basis) Extra annual interest, paid once at the end of the agreement Total annual interest rate
The loan maturity day n/a 12% 2% 14%
Early exit request before the maturity day 1 month 12% n/a 12%
Early exit request before the maturity day 3 month 12% 1% 13%
Early exit request before the maturity day 6 month 12% 2% 14%

By selecting one of the early exit options listed below, you will automatically inform VIAINVEST about your willingness to exit the investment after the selected period of time starting from the date when the request is made. Invested principal and respective earned interest will be transferred to your investor account after chosen time period.

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This particular business loan allows early exit from the investment taking into account specific annual interest rate calculation terms. Early exit options and respective annual interest rates are listed below. Early exit from the investment can be requested by pressing EARLY EXIT button available in this particular business loan profile. Invested principal and earned interest returns to investor account after selected notice period.

Reason for withdrawal from the agreement Prior notice period Guaranteed annual interest rate (paid on monthly basis) Extra annual interest, paid once at the end of the agreement Total annual interest rate
The loan maturity day n/a 11% 2% 13%
Early exit request before the maturity day 1 month 11% n/a 11%
Early exit request before the maturity day 3 month 11% 1% 12%
Early exit request before the maturity day 6 month 11% 2% 13%

By selecting one of the early exit options listed below, you will automatically inform VIAINVEST about your willingness to exit the investment after the selected period of time starting from the date when the request is made. Invested principal and respective earned interest will be transferred to your investor account after chosen time period.

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This particular business loan allows early exit from the investment taking into account specific annual interest rate calculation terms. Early exit options and respective annual interest rates are listed below. Early exit from the investment can be requested by pressing EARLY EXIT button available in this particular business loan profile. Invested principal and earned interest returns to investor account after selected notice period.

Reason for withdrawal from the agreement Prior notice period Guaranteed annual interest rate (paid on monthly basis) Extra annual interest, paid once at the end of the agreement Total annual interest rate
The loan maturity day n/a 9% 2% 11%
Early exit request before the maturity day 1 month 9% n/a 9%
Early exit request before the maturity day 3 month 9% 1% 10%
Early exit request before the maturity day 6 month 9% 2% 11%

By selecting one of the early exit options listed below, you will automatically inform VIAINVEST about your willingness to exit the investment after the selected period of time starting from the date when the request is made. Invested principal and respective earned interest will be transferred to your investor account after chosen time period.

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*Two component compensation model: interest of 8% p.a. on monthly basis plus interest paid at maturity of the agreement, providing investor with yield to maturity range from 8% to 12% p.a. Interest paid at maturity derives from project Capitalization Rate and Real Estate sales price as follows:

Calculation example:

Capitalization Rate Sales price Yield to maturity
5,75% < 38 093 071 € 8%
5,25% 38 093 071 € - 41 720 983 € 10%
4,75% 46 112 665 € < 12%

Capitalization rate indicates the expected rate of return an investor is likely to achieve on an investment property. The rate is calculated by dividing net annual operating income by the value of the property and multiplied by 100 to get the percentage.